Work

I concur with the view that a business is like a 'unified machine' that functions with different 'cogs' performing different tasks and operating in tandem to achieve a common goal. And, I am thankful to have gotten ample opportunities to hold diverse profiles of roles & responsibilities that gave me access to 'where the action was'. My experience of successfully operating in large enterprises, mid-sized companies and innovative start-ups gives me the critical understanding of business from a heterogeneous perspective.




Through the course of my professional career I was fortunate enough to be entrusted with the responsibility of being involved or lead a diverse array of projects of varied sizes and complexities. The list below highlights a few of those projects. The details of any proprietary technology, identity of the customer or the partners, any restricted operational or procedural details have been reserved to honor the non-disclosure clause.
A Few NoteworthyLarge Projects
AI-Powered Healthcare Governance Platform to Automate Emergency and Critical Care
This project involved building a cloud-native, mobile-first healthcare governance platform with an integrated desktop interface to streamline emergency and critical care management across large hospital networks. Designed for real-time responsiveness and cross-platform accessibility, the system empowered clinical teams, patients, and administrators with intelligent decision-making and rapid coordination capabilities.
Core features included a personalized medical dashboard, emergency flashcards for condition-specific protocols, AI-powered triage automation, and a smart recommendation engine for next-step clinical actions. The platform also provided SOS call functionality, ambulance connect APIs, and a deep analytics layer to monitor response time, capacity utilization, and compliance metrics.
Key skills/tech: Python (FastAPI), PostgreSQL, Google Cloud Platform (GCP), Flutter (Mobile), ReactJS (Desktop), OpenCV, AI-driven Alert Engine, Emergency Protocol Automation, RESTful APIs, Smart Recommendation Systems, Workflow Automation, HealthTech Compliance Layer, CX-Oriented Product Discovery, Stakeholder Collaboration, Multi-Device Testing, Analytics & Reporting Dashboards, Secure Deployment & Scale Optimization.
AI-Powered Comprehensive Platform for Customer Experience & Retention Management
Built for a mid-market enterprise, this platform used AI-driven segmentation, sentiment analysis, churn prediction, and journey orchestration to drive deep customer engagement and loyalty. It offered insights into NPS trends, drop-off triggers, and advocacy potential. Admins could launch targeted campaigns and deploy service interventions in real-time.
Key skills/tech: Python (FastAPI), NLP Libraries (spaCy, BERT), Snowflake, TypeScript (Angular), AI-Driven Journey Mapping, CX Analytics Dashboard, Retention Workflow Automation, Voice of Customer Modeling, Integration with CRM/Support Tools, GTM Enablement & Feedback Loops.
AI-Powered Logistics Platform to Reduce Carbon Footprint
Built for a new-age logistics company providing logistics services to the eCommerce industry running a fleet of multi-size vehicles offering custom made logistics solutions. This project delivered an AI-powered transportation optimization and carbon intelligence platform. The solution allowed real-time route optimization, predictive fleet management, and carbon impact modeling. It helped the client align with ESG mandates and sustainability goals through intelligent supply chain adjustments and granular emissions reporting.
Key skills/tech: Python (FastAPI), Pandas, GeoJSON, Docker, Logistics AI Models, Route Optimization Algorithms, Carbon Analytics Engine, Data Visualization, Product Discovery, MVP Design, Market Research, Executive Demo Planning, Product Rollout & Feedback Loops.
SaaS Platform with Mobile App for Personalized Patient History & Communication Management
This project focused on building a secure, AI-enabled SaaS platform with a companion mobile app designed to help patients and healthcare providers maintain and share dynamic medical histories. The solution featured encrypted messaging, physician notes, smart reminders, and integration with EMRs. A patient-centric dashboard enabled continuity of care, while AI engines helped summarize visit histories and predict follow-ups.
Key skills/tech: Python (Django), React Native, PostgreSQL, REST APIs, Mobile UX Design, HIPAA Compliance, Encrypted Messaging, AI-Summarization Models, User Persona Mapping, Sprint Planning, Healthcare UX Testing, End-to-End Product Rollout.
IoT and Robotics-Based Warehouse Management Systems for Quick Commerce
This ambitious project delivered an integrated warehouse automation platform built with IoT sensors, edge computing, and robotics, targeting ultra-fast inventory turnover and delivery models in the quick commerce segment. The system managed smart shelving, pick-and-pack robotics, and predictive restocking analytics.
Key skills/tech: Python (IoT Edge), MQTT, Raspberry Pi, Arduino, Robotics SDK, Java (for internal dashboard), Sensor Data Processing, Path Optimization Algorithms, Inventory Forecasting, Real-time Dashboards, Industrial Safety Testing, Full Lifecycle Delivery.
AR/VR-Based Platform for Custom Training Module Development in Manufacturing
Developed a next-generation AR/VR platform to enable custom training environments for manufacturing firms looking to reduce onboarding time, ensure safety compliance, and upskill factory floor operators. The platform featured digital twins of real-world machinery, interactive simulations, and performance tracking integrated with an LMS backend.
Key skills/tech: Unity3D, C#, Python (Flask for backend APIs), ARKit/ARCore, VR SDKs, Custom 3D Modelling, Industrial Workflow Mapping, Gamified Learning Logic, Voice & Gesture Control Integration, Stakeholder Alignment, Safety Protocol Testing, Deployment at Scale.
AI-SaaS to Enhance Buyer Experience for Retail Chain
This project involved designing a cloud-native, mobile-first AI-powered SaaS platform tightly integrated with backend orchestration aimed at transforming the buyer journey for a large multi-brand retail chain. Built for scale and cross-device usability, the platform seamlessly integrated customer profiling, smart pre-order workflows, digital shopping assistance, and real-time personalization.
Core features included an AI-powered digital styling assistant, quick check-out via predictive cart flow, loyalty integrations, store-level personalization and dynamic delivery scheduling based on customer behavior and location intelligence. The solution also offered a merchant-facing dashboard with advanced insights into buyer behavior, product affinity, and sales optimization.
Key skills/tech: Python (FastAPI), Firebase, Google Cloud Platform (GCP), PostgreSQL, TensorFlow, React Native, AI Personalization Engines, Digital Styling Algorithms, CX Workflow Automation, Mobile UX Design, Product Discovery, User Testing, Sprint Planning, GTM Strategy, Stakeholder Management, Analytics Integration.
AI-powered LMS with Gamified Learning Environment for Kids with Learning Disabilities
This project aimed to develop an inclusive AI-powered Learning Management System (LMS) tailored for children with learning disabilities. The LMS used gamified modules, voice-assisted navigation, personalized learning tracks, and progress analytics. AI engines helped adapt content and difficulty levels dynamically based on learner engagement and feedback.
Key skills/tech: Python, TensorFlow Lite, Java (Android), Gamification Design, Inclusive UX, Accessibility Testing, Speech Recognition, Content Personalization, Sprint Planning, Educational Psychology Mapping, Stakeholder Management, Deployment & Feedback Optimization.
Remote learning infrastructure with patented proprietary cloud based technology platform for Health workers
This project was part of a large initiative to create a remote learning infrastructure in India to train local health workers. It was implemented across multiple locations. Due to the complexities involved, the project was carried out in two phases integrating different hardware & software components that formed the entire solution. The project was implemented in collaboration with an international healthcare non-profit and a technology conglomerate.
Key skills/tech: Patented technology, Networking, Cloud, Project Planning, Distributed team management, Stakeholder Management, Vendor Management, Conflict Management, Monitoring & Project Delivery Management.
SaaS Platform for Solar and Renewable Energy Products
This project involved creating a green-tech SaaS platform aimed at accelerating the adoption of solar and renewable energy solutions. It included a dynamic product configurator, subsidy eligibility checks, a B2B procurement portal, and smart filters for comparison. The platform was tailored to serve individual buyers, commercial customers, and government partners alike offering end-to-end sales to service complete solution.
Key skills/tech: TypeScript (Next.js), GraphQL, Firebase, TailwindCSS, GreenTech Product Research, Purchase Journey Mapping, Stakeholder Collaboration, AI Search Integration, Product Review, Deployment & Maintenance.
SaaS Platform for Comprehensive Collection of Tiny Games — All in One Place
This project involved the creation of a lightweight, browser-first SaaS gaming platform that hosted hundreds of bite-sized hyper-casual games under a single account. The system featured game tracking, leaderboard systems, in-game rewards, and parental controls. Built for both monetization and user delight, the platform attracted high repeat engagement.
Key skills/tech: JavaScript (Node.js + Express), MongoDB, HTML5 Canvas, ReactJS, WebSocket, Firebase Auth, Game Design Mechanics, Leaderboard Algorithms, Multi-Device Testing, MVP Launch Strategy, Gamification Frameworks, API Integrations for Game Feeds.
eCommerce Platform for Indian Handicrafts and Artifacts
This eCommerce project was developed to connect artisans from rural India with global buyers. The platform featured rich storytelling of each product, multi-currency payment gateways, language localization, and cross-border logistics integrations. A strong focus was placed on preserving authenticity and promoting sustainability.
Key skills/tech: JavaScript (Node.js), MongoDB, Stripe API, RESTful Architecture, Cultural UX Design, Product Discovery, Merchant Onboarding, MVP Development, Multi-language Support, Cart & Checkout Optimization, SEO Strategy.
Cloud based custom enterprise resource planning (ERP) solution
This project involved building a cloud based ERP solution for a chain of veterinary hospitals. The project was so successful that it garnered a lot of customer attention and requests. Following this, the solution was made into a full-fledged portfolio of products including a robust ERP & and an Inventory Management System with state-of-the-art features & functionalities. Eventually the right to sell this product was obtained by a subsidiary in Singapore.
Key skills/tech: .NET Framework, ASP.NET, HTML/CSS, Requirement gathering, Project estimation, Project planning, Product Discover, User Testing, Market Research, MVP, Sprint & Release Planning, Product Review, Stakeholder management, Product Development, Delivery & Support.
E-Commerce Platform for Online Grocery Orders and Delivery
This project involved building an eCommerce platform for a Retail company. This platform was built with all the state-of-the-art features and functionalities. This platform was built to receive over 50,000 independent orders monthly with 10,000 unique visitors every month. Ease of use and hassle-free maintenance was on top of the requirement list for this product/project.
Key skills/tech: PHP, HTML5, CSS3, Jquery, end-to-end Requirement gathering, Project estimation, Project planning, Product Discover, User Testing, Market Research, MVP, Sprint & Release Planning, Product Review, Stakeholder management, Payment Gateway API, Product Development, Delivery & Support.
Web-based fabric design platform with unique pattern layering & composition capability
This project involved developing a unique web-based product for a textile cum fabric design company. The idea was to build a comprehensive platform that can effectively compose a complicated design by layering individual abstract patterns & elements. The application had in-built user identity & login control management to avoid any human error since these designs were extremely unique and complex to generate and no two designs looked the same it was important to secure them. This was a mission specific product built with custom & scalable features and functionalities.
Key skills/tech: Codeigniter (PHP Framework), HTML5, CSS3, Bootstrap, Jquery, Requirement gathering, Product Discovery, Ideation, User Testing, Market Research, Contextual Inquiry, Sprint & Release Planning, Product Review, Stakeholder management, Product Development, Delivery & Support.
Web Based eCommerce Portal for Travel and Hotel Booking
This project involved developing a comprehensive e-commerce travel & hotel booking portal. The front-end was a simple clean design with easy to follow workflow for booking travel and hotel reservations especially for custom short stays. The back end involved a detailed dashboard design with a deep recommendation engine, price estimation, travel planning and invoicing functionalities. With multi-layered user access, the administrator had full control to make modifications to the listings and could generate a custom report and an audit trail to ascertain any anomalies.
Key skills/tech: Codeigniter (PHP Framework), HTML5, CSS3, Jquery, Requirement gathering, Product Discovery, Ideation, User Testing, Market Research, Sprint & Release Planning, Product Review, Payment Gateway API, Stakeholder management, Product Development, Delivery & Support.
Web Based Platform with Powerful Event Automation and Planning Capabilities
This project involved design, planning and development of a web based event automation and planning platform for an event management company specializing in personal events. The application had many state-of-the-art features such as schedule planner, event calendar, co-planner, vendor management, cost estimation, project duration estimation, team login & management, invocing etc.
Key skills/tech: Codeigniter (PHP Framework), HTML5, CSS3, Bootstrap, Jquery, Requirement gathering, Product Discovery, Ideation, User Testing, Market Research, Sprint & Release Planning, Product Review, Stakeholder management, Product Development, Delivery & Support.
Comprehensive Hiring Portal for Teachers from Primary to K-12
This project involved developing a one-of-a-kind teacher recruitment platform for schools and teachers alike from Primary to K-12. The platform had several breakthrough technological features and functionalities as first-of-its-kind in the segment. From location based job search to job recommendation and from video resume to Application tracking, this portal had it all. The platform drew great attention from the industry getting acknowledged by the thought leaders in the education industry.
Key skills/tech: Ruby-on-Rails framework, HTML/CSS, Bootstrap, Ajax, JQuery, Solar, My SQL, Project estimation and planning, Product development, Market research and analysis, User Testing, MVP, Stakeholder management, Performance monitoring and Product maintenance
State-of-the-art Smart Class Technology for Schools
This project involved development, installation & integration of robust smart class infrastructure for schools. The overall solution had several challenging variables especially from the physical infrastructure and system integration perspective. The project required digitization and recreation of media and content to suit the target audience.
Key skills/tech: PHP, HTML5, CSS3, Bootstrap, Jquery, Requirement gathering, Product Discovery, Ideation, Contextual Inquiry, Prototyping, User Testing, MVP, Market Research, Sprint & Release Planning, Product Review, Hardware Infrastructure, Stakeholder management, Product Development, Project Delivery & Support.
Comprehensive Personalizer Platform with Cost Estimation and Service Curation Capabilities
This project was commissioned for a home automation company to ensure that their clients are able to get personalized offerings involving product recommendations (run by a robust recommendation engine), project completion estimates, cost estimates, and service plan details. This application was aimed at assessing the customer’s need and help them make a purchase decision by personalizing the broad array of offerings and then help them track their projects as well. The platform/application had to be multi-device compatible and eventually was launched as a mobile device application.
Key skills/tech: PHP, HTML5, CSS3, Jquery, Android Studio, Requirement gathering, Product Discovery, Ideation, Contextual Inquiry, Prototyping, User Testing, MVP, Market Research, Sprint & Release Planning, Product Review, Stakeholder management, Product Development, Project Delivery & Support.
AI/ML Based Personal Investment Recommendation Engine
This was an interesting project undertaken in collaboration with an early-stage start-up. At the core of this product was a AI/ML based proprietary algorithm that tracked, monitored, analyzed an individual's spending pattern. Based on the pattern the algorithm then recommended viable investment avenues. The individual could then choose to proceed with the investment. The second iteration of the Beta version had an added automation algorithm that supersedes the investment routine upon user confirmation.
Key skills/tech: Android Studio, Requirement gathering, Product Discovery, Ideation, Contextual Inquiry, Prototyping, User Testing, MVP, Market Research, Product Review, Mentoring, Stakeholder Management.
